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For organizers

Payouts in your dashboard: balance, schedule and one-click withdrawals

See how much of your ticket money is ready to withdraw, choose a payout schedule and send funds to your bank whenever you like.

The organizer dashboard now has a payouts block under “Ticket sales” → “Payouts”. You no longer need to open Stripe to find out where your money is.

What you get:

  • Balance. “Available for payout” and “Pending”, with the date when the next part becomes available.
  • Payout account. Bank name and the last digits of your IBAN. If no account is added, you will see how to add one.
  • Payout schedule. “Automatic, weekly”: every Monday Stripe sends your whole available balance. Or “Manual”: the money builds up and you withdraw it whenever you like.
  • “Withdraw to bank” button. The full available amount is filled in, and you can change it. Money usually arrives in 1–2 business days.
  • Payout history. Amount, status and expected arrival date. If the bank rejects a transfer, we email you the reason right away and the money returns to your balance.

Funds become available a few days after tickets are paid. Refunds to buyers are taken from the available balance, so if the event is still ahead, don’t rush to withdraw everything.

More details are in the “Payouts” section of the knowledge base in your dashboard.

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